577 bet Privacy Policy

1 Introduction and Scope

577 bet is an online entertainment platform providing sports betting and casino services to users in Bangladesh. Protecting your privacy is our highest priority. This privacy policy describes what types of personal information 577 bet collects, how that information is processed and stored, what our policy is on sharing information with third parties, and what rights you have regarding your information.

This policy applies equally to our website, mobile application, and any digital service offered by 577 bet. It is effective on the condition that you are at least 21 years of age and are using the service voluntarily.

2 Information We Collect

577 bet collects only the information necessary to provide services, manage accounts, and ensure the security of the platform. The sources and types of data collected are detailed below.

2.1 Registration and Identity Information

Information you provide when creating an account:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (if verification is required)
• Username and password (stored in encrypted form)

2.2 Financial Transaction Information

During deposits and withdrawals, we record transaction details made via bKash, Nagad, Rocket, Upay, or bank transfer. This includes the transaction amount, time, mobile wallet number, and general bank account information. We never store full card numbers or passwords.

2.3 Usage and Activity Information

Information collected automatically while you use the platform:

• Login time and session duration
• Betting and gaming history
• Preferred games and categories
• Device type, operating system, and browser
• IP address and approximate location
• Referral source (where you came from before visiting the site)

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to manage sessions, remember your preferences, and analyse platform performance. If you object to cookie collection, you can disable cookies from your browser settings, though this may limit some features of the site.

3 Purpose of Data Use

577 bet uses collected information only for the purposes listed below:

• Account creation, verification, and management
• Processing deposits and withdrawals
• Providing bonuses, cashback, and promotional offers
• Managing VIP membership and rewards programmes
• Preventing fraud, money laundering, and unauthorised access
• Providing customer support — assistance in Bengali and English via live chat and email
• Improving platform performance and fixing bugs
• Sending important service updates and notices

If you do not wish to receive promotional emails or SMS, you can opt out at any time from your account settings.

4 Data Storage and Security

To keep your personal information safe, 577 bet has adopted industry-standard security measures. All data stored on servers is protected by SSL encryption. Sensitive information — such as passwords and payment details — is always kept in encrypted form and no staff member has direct access to it.

We conduct regular security audits and use automated systems to detect suspicious activity. However, no data transfer over the internet is entirely risk-free — so always keep your login details confidential and log out after using an unfamiliar device.

4.1 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, financial records and transaction data may be kept for a set period to meet legal obligations.

5 Sharing Information with Third Parties

577 bet does not sell your personal information or share it with third parties for commercial purposes. However, limited information may be shared in the following cases to operate the service:

• Payment processors: Payment partners such as bKash, Nagad, Rocket, Upay, and banks receive the information needed to complete transactions.
• Game software providers: Game studios such as Pragmatic Play, Evolution, JILI, and Spribe process applicable data for gameplay.
• Fraud prevention services: Specialised software may be used to maintain platform security.
• Law enforcement agencies: Information is provided when there is a legal obligation to comply with an order from a competent court or authority.

All third parties are contractually bound to maintain data protection standards consistent with this privacy policy.

6 International Data Transfers

Our servers and some technology partners may be located outside Bangladesh. Regardless of where data is processed, the protection standards described in this privacy policy are maintained. Applicable data protection regulations are followed for all data transfers.

7 Your Rights

As a registered user of 577 bet, you have the following rights regarding your own information:

7.1 Right to Access

If you want to know what information we hold about you in your account, contact the support team with a request. After verification, we will provide you with a summary of the information.

7.2 Right to Correction

If your profile contains incorrect or outdated information, you can request that it be corrected. Most information can be updated directly from account settings; some information must be changed through a verification process.

7.3 Right to Deletion

If you wish to close your account, contact us through the support channel. Retaining financial and transaction records for a legally required period may be mandatory, so it may not always be possible to delete all information at the same time.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. However, if you object to data processing that is essential for core service operations, some services may become limited.

8 Data of Minors

577 bet strictly prohibits its services for anyone under the age of 21. We do not knowingly collect personal information from any minor. If it comes to our attention that a minor has opened an account, we close that account immediately and delete the associated information. To learn more about responsible gaming, visit our Responsible Gaming page.

9 Your Responsibility for Account Security

To keep your account secure, it is important to follow these guidelines:

• Use a strong password and change it regularly.
• Do not share your login details with anyone.
• Always log out after using a public or shared device.
• If you notice any suspicious activity on your account, notify support immediately.
• Never share your OTP with anyone.

If unauthorised access to your account causes loss due to your own negligence, 577 bet does not bear responsibility for that.

10 Third-Party Links and Services

The 577 bet platform includes third-party services such as game software and payment gateways. These third parties have their own privacy policies, which 577 bet does not control. To stay informed, please read the respective policies of those parties.

11 Changes to This Policy

577 bet reserves the right to update this privacy policy when necessary. If any significant change is made, you will be notified via your registered email address or through a notice on the site. Continued use of the site after a change is considered acceptance of the updated policy. We therefore recommend reviewing this page from time to time.

For general information about 577 bet and its services, you can visit our About Us page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.